Job title: telecaller intern female
Company: Nexus Jobs
Job description: Company OverviewAt NEXUS JOBS, we specialize in empowering talent staffing services and have extensive experience in pan-India hiring. We offer a wide range of corporate manpower services and industrial employment services, focusing on providing end-to-end manpower solutions that cater to our clients’ specific needs. Our offerings include immediate placement services, part-time/full-time jobs, freelance project work, and career opportunities for both freshers and experienced candidates. Nexus Jobs is headquartered in Jaipur and is a growing human resources firm with 11-50 employees. For more information, visit our website at .Job OverviewWe are looking for a Telecaller Intern (Female) to join our team in Jaipur. This is a full-time, entry-level position ideal for freshers or candidates with up to 1 year of experience. The intern will engage with potential clients and customers over the phone, providing them with exceptional service and support to promote our staffing solutions.Qualifications and Skills
- Communication Skills (Mandatory skill) – Ability to convey information clearly and effectively over the phone and through written communication.
- Customer Service (Mandatory skill) – Strong ability to identify and meet customer needs, build rapport, and ensure customer satisfaction.
- Sales Skills (Mandatory skill) – Persuasive and capable of closing deals and achieving sales targets over the phone.
- Phone Etiquette – Professional and courteous behavior during phone interactions, ensuring a positive customer experience.
- Listening Skills – Active listening to understand customers’ needs and provide appropriate solutions and responses.
- Problem-Solving – Ability to think on your feet, address issues efficiently, and provide effective solutions.
- Time Management – Prioritizing tasks and managing time effectively to meet deadlines and client needs.
- Teamwork – Working collaboratively with colleagues to achieve team and organizational goals.
Roles and Responsibilities
- Make outbound calls to potential clients and customers to introduce our staffing solutions and services.
- Respond to incoming calls and provide information about our services, answering any questions or concerns.
- Maintain a detailed record of customer interactions and follow-ups to ensure seamless communication.
- Assist in generating sales leads and setting appointments for the sales team.
- Gather customer feedback and report insights to the team for continuous improvement.
- Support the sales team in meeting monthly and quarterly targets.
- Adhere to company policies and procedures related to customer handling and confidentiality.
- Participate in training sessions and team meetings to stay updated on product knowledge and industry trends.
Expected salary:
Location: Jaipur, Rajasthan
Job date: Sun, 01 Sep 2024 03:48:33 GMT
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