Associate – Customer Service (0-3 yrs) MP (After-Sales/Customer Service)

Job title: Associate – Customer Service (0-3 yrs) MP (After-Sales/Customer Service)

Company: Recruitster India Pvt​ Ltd

Job description: Job Opportunity : Customer Service Associate (CSA) – Tamil/Malayalam Language Company : TeleperformanceLocation : Indore, India (Work from Office)Salary: – 21,500 per month + Relocation Bonus (up to – 19,000-20,000) + 14 Days Accommodation + Train TicketAbout Us : Teleperformance is a dynamic and customer-centric organization that values diversity and excellence. We’re currently expanding our team and are looking for enthusiastic individuals proficient in Tamil/Malayalam and English to join us as Customer Service Associates (CSAs).Role Overview : As a CSA, you’ll be the first point of contact for our customers, assisting them with their queries, resolving issues, and ensuring a positive experience. If you’re passionate about delivering exceptional service and have excellent communication skills, we’d love to hear from you!Key Responsibilities :- Handle inbound calls and emails from customers professionally and efficiently.- Provide accurate information, troubleshoot problems, and offer solutions.- Maintain a high level of customer satisfaction by addressing inquiries promptly.- Collaborate with cross-functional teams to resolve complex issues.Qualifications :- Freshers and UG graduates are welcome to apply.- Proficiency in Tamil/Malayalam and English (both written and spoken).- Strong interpersonal skills and a customer-focused mindset.- Willingness to relocate to Indore immediately upon selection.Selection Process :- Telephonic Interview : We’ll assess your language proficiency and customer service skills.Perks and Benefits :- Competitive salary and performance-based incentives.- Relocation bonus to support your move to Indore.- Comfortable accommodation for the initial days.- Train ticket reimbursement. (ref:updazz.com)

Expected salary:

Location: Indore, Madhya Pradesh

Job date: Fri, 17 May 2024 02:27:26 GMT

Apply for the job now!