Associate – Sales – Insurance Process (1-3 yrs) Pune (BFSI Sales)

Job title: Associate – Sales – Insurance Process (1-3 yrs) Pune (BFSI Sales)

Company: Recruiting India

Job description: Position Title : Insurance Process AssociateProcess Name : Star Health InsuranceEmployment Type : Full-timeExperience Level : Entry to Mid-levelSalary : For Freshers (15k to 20k), For Experienced(18k to 23k)Education : Bachelor’s degree in any discipline (preferably in Commerce, Business Administration, or Insurance)Company Overview :Star Health and Allied Insurance Co Ltd is one of the leading health insurance providers in India. We are committed to providing innovative health insurance solutions to our customers with a focus on excellence in service. We believe in a customer-centric approach and strive to exceed customer expectations at every step.Job Summary :We are seeking a motivated and detail-oriented Insurance Process Associate to join our dynamic team at Star Health. The successful candidate will be responsible for managing the end-to-end insurance process including policy administration, claims processing, and customer service. This role is pivotal in ensuring a smooth and efficient insurance process, maintaining high standards of accuracy and customer satisfaction.Key Responsibilities :1. Policy Administration : – Process new insurance applications and policy renewals. – Verify and validate policy details and documents. – Issue policy documents and ensure timely dispatch to customers. – Update policy records and maintain accurate documentation in the system.2. Claims Processing : – Receive and review insurance claims from policyholders. – Verify claim details and assess eligibility for reimbursement. – Coordinate with medical facilities and third-party administrators for claim verification. – Process claims efficiently, ensuring compliance with company policies and regulatory requirements. – Manage claim settlements and communicate claim decisions to customers.3. Customer Service : – Handle customer inquiries related to insurance policies and claims. – Provide information and assistance to customers on policy coverage and claims procedures. – Resolve customer complaints and escalate issues as necessary. – Maintain a high level of customer satisfaction through effective communication and timely responses.4. Data Management : – Maintain and update customer and policy records in the database. – Ensure accuracy and integrity of data in the insurance processing system. – Generate reports and perform data analysis to support business decisions.5. Compliance and Documentation : – Adhere to company policies, industry regulations, and legal requirements in all insurance processes. – Ensure proper documentation of all transactions and communications. – Assist in internal and external audits by providing necessary documentation and information.6. Team Collaboration : – Collaborate with cross-functional teams including underwriting, sales, and customer service to streamline processes and enhance efficiency. – Participate in team meetings and contribute to process improvement initiatives. – Share best practices and knowledge with team members to foster a culture of continuous learning.Qualifications :- Bachelor’s degree in Commerce, Business Administration, Insurance, or a related field.- Proven experience in insurance processing or a similar role.- Strong understanding of insurance policies, claims procedures, and industry regulations.- Excellent communication skills, both verbal and written.- Proficient in using insurance processing software and Microsoft Office Suite.- Strong attention to detail and accuracy in data entry and documentation.- Ability to handle multiple tasks and prioritize workload effectively.- Customer-oriented with a problem-solving mindset.Preferred Skills :- Experience with health insurance policies and claims management.- Familiarity with insurance regulatory requirements and compliance standards.- Knowledge of medical terminology and healthcare processes.- Ability to work independently and as part of a team.- Strong analytical and decision-making skills.What We Offer :- Competitive salary and benefits package.- Opportunities for professional development and career advancement.- A supportive and collaborative work environment.- Comprehensive training on insurance processes and company policies.How to Apply :- Interested candidates are invited to submit their resume and cover letter outlining their qualifications and experience or apply through our careers portal.- Star Health and Allied Insurance Co Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.- Join us and be a part of a team that is dedicated to protecting the health and well-being of our customers!- This job description is designed to provide a general overview of the responsibilities and qualifications required for the role. It is not intended to be exhaustive or to limit the duties that may be assigned. (ref:updazz.com)

Expected salary:

Location: Pune, Maharashtra

Job date: Sat, 08 Jun 2024 23:39:17 GMT

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