Job title: Customer Care Executive
Company: Keplervoice
Job description: At Kepler Voice, our mission is to provide businesses with innovative and sustainable Business and IT Solutions to optimize their operations and make a positive impact globally. We offer customized software solutions that empower businesses to achieve their full potential and operate more efficiently in the ever-changing market. However, our mission is not just about improving business operations but also prioritizing sustainability and corporate responsibility in all our operations. We believe in leading by example and contributing to a more equitable world. Our dedication to innovation, sustainability, and social responsibility enables us to be a powerful force for positive change in the world, creating a brighter future for all.The RoleYou will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Profile
- You have at least 1 year experience within a Customer Service role, ideally within the Other Services industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You have working knowledge of communication skills and English Proficiency
- You are a strong networker & relationship builder
- You are highly goal driven and work well in fast paced environments
- You are adaptable and thrive in changing environments
- Freshers are also encouraged to apply.
What’s on Offer?
- Opportunity within a company with a solid track record of performance
- Attractive Salary & Benefits
- Work alongside & learn from best in class talent
Expected salary:
Location: India
Job date: Sat, 27 Jul 2024 23:49:03 GMT
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