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Customer Care Executive (Mumbai / Fresher & Experienced both eligible / 20000 to 25000 Per Month )

Job title: Customer Care Executive (Mumbai / Fresher & Experienced both eligible / 20000 to 25000 Per Month )

Company: Augmentive Business 7 Solution Private Limited

Job description: Job Description: Tata Digital (Slab 2 – Qmin)Job Responsibilities:

  • Handle customer inquiries and provide information about Tata Digital products/services
  • Assist customers in resolving their issues and escalating complex cases to higher levels if necessary
  • Ensure high levels of customer satisfaction through excellent service delivery
  • Maintain accurate records of customer interactions and transactions
  • Identify and assess customers’ needs to achieve timely resolution
  • Collaborate with team members to improve overall customer experience

Essential Qualifications:

  • Bachelor’s Degree in any discipline
  • Proficiency in English (both written and verbal)
  • Ability to multitask and work effectively in a fast-paced environment

Desired Experience:

  • Previous experience in customer service or related field is preferred
  • Experience working in a call center or similar customer support environment is a plus
  • Fresher or experience can join

Salary & Benefits:

  • Salary Range: INR 22,000 for Fresher and 25,000 for experienced per month
  • Fulltime employment
  • Career growth and development prospects.
  • Health insurance benefits and other employee perks

Note: This position is based in Mumbai, Maharashtra, India, specifically in the Malad Aspee locality.

Expected salary: Rs.22000 per month

Location: Mumbai, Maharashtra

Job date: Wed, 03 Jul 2024 22:51:18 GMT

Apply for the job now!

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