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Executive – Customer Support (1-2 yrs) Thane/Mumbai (After-Sales/Customer Service)

Job title: Executive – Customer Support (1-2 yrs) Thane/Mumbai (After-Sales/Customer Service)

Company: Fraank Systems

Job description: Location : ThaneExperience : FreshersDescription:We are looking for enthusiastic individuals to join our team as Customer Support Executives in Thane. This is an excellent opportunity for freshers to kick-start their career in customer support.Key Responsibilities :- Make outbound calls to customers for feedback checking.- Provide excellent customer service and support.- Maintain records of customer interactions and transactions.- Follow communication scripts when handling different topics.- Identify and escalate priority issues.- No sales targets, focus on providing quality service.Requirements :- Minimum educational qualification : under graduate or any graduate- Good communication skills in English and Hindi (Marathi would be an added advantage).- Ability to listen, empathize, and solve customer queries.- Basic computer skills and typing proficiency.- Freshers are welcome to apply. (ref:updazz.com)

Expected salary:

Location: Thane, Maharashtra – Mumbai, Maharashtra

Job date: Fri, 10 May 2024 02:26:17 GMT

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