Senior Process Executive-Voice

Job title: Senior Process Executive-Voice

Company: Cognizant

Job description: Job SummaryAs an Online Analyst – CM you will be responsible for analyzing and interpreting online data to support our digital marketing strategies. With 3 to 4 years of experience you will leverage your expertise in English communication and domain skills in Hi-Tech Online and Online/Digital Marketing to drive impactful insights and recommendations.ResponsibilitiesGood communication skills The candidate must be at a minimum B1 CEFR level for PE and B2 for SPE Adherence to timely completion of targets along with maintaining quality Contributes to the business success by meeting or exceeding the Ops defined targets Maintains professionalism at work Works with team members to achieve common goals Customer centric attitude willing to walk an extra mile to help resolve the customers concern Learners attitude and flexible to work with any channel such as phone chat or email Skills Required Minimum Qualification Graduate in any discipline PE Freshers with good communication skills can apply for the PE role SPE Minimum 1 to 2 years of relevant experience should have an understanding of Ops metrics Comfortable with rotational shifts and week offs Great Customer Service Skills Problem solving attitude towards work and life

Expected salary:

Location: Gurgaon, Haryana

Job date: Wed, 28 Aug 2024 22:02:26 GMT

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